Before your phone repair visit: a simple checklist

A cracked screen or a phone that will not charge can interrupt your day. Before visiting A&S Digital Wireless at 3070 Coney Island Ave, Brooklyn, use this checklist to prepare your enquiry.

Identify your exact phone model

Find the model name in your phone’s settings or on its box if the device will not turn on. Two phones that look similar can use different screens or batteries. Include the model and the problem when you request a repair quote.

Describe what happened

Tell us when the problem started and whether the phone was dropped, exposed to liquid or previously repaired. Useful details include a flickering screen, a battery that loses charge quickly or a charging cable that only works at one angle. An enquiry helps us prepare, but a final diagnosis may require inspecting the device.

Back up your information when you can

If the phone still works, make a current backup before bringing it in. Check that the backup completed and that you can access your account from another device. Repairs may leave your information in place, but data preservation cannot be guaranteed, especially when liquid damage or a main-board fault is involved. Never send account passwords or sensitive documents through the enquiry form.

Ask about parts, timing and cost

Parts availability varies by model and fault. Call (718) 769-0418 to discuss your phone and the current estimate. Ask what the quote includes, whether further work would need your approval and which part options are available. You can also read what affects phone repair costs.

Understand the warranty and keep the receipt

Our phone repairs have a 30-day shop warranty on the installed parts and workmanship. Physical or liquid damage after the repair is excluded. Read the repair warranty details and keep your receipt so you have the repair date and work performed available if you contact us again.

Plan your visit

Our shop is on Coney Island Ave in Brighton Beach, Brooklyn. Check directions and shop information and call ahead if you need a specific part or are coming close to closing time. Let us know your preferred contact method so we can follow up about your enquiry.