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3070 Coney Island Ave · Brooklyn, NY 11235Open daily 11am–8pm
Brighton Beach · Brooklyn

Warranty on phone repairs and used phones

Check your receipt and the terms discussed at purchase or repair. Bring the device and receipt to our Brighton Beach shop if a covered fault returns.

3070 Coney Island Ave · Open daily 11am–8pm

Repair warranty

The site’s repair warranty is 30 days on installed parts and workmanship. If a repair fails due to a covered part or workmanship within that period, the supplied return policy provides a re-repair at no cost.

Physical or liquid damage after the repair is excluded. Pre-existing faults, data loss and unrelated internal problems are outside the repair warranty.

Used and new phones

Used-phone shop warranty applies only when stated at purchase. The duration and coverage for the particular device are the terms on your receipt; this page does not add a blanket 30-day warranty to every used-phone sale.

For returns, the supplied policy allows eligible pre-owned phones in original condition to be returned within three days for store credit. Opened or activated new phones are final sale. See the complete return and exchange policy.

Make a warranty enquiry

  1. Keep your purchase or repair receipt and note when the fault returned.
  2. Call (718) 769-0418 or visit 3070 Coney Island Ave, Brooklyn, NY 11235.
  3. Bring the device so the team can assess the fault and determine whether it falls within the applicable coverage.

Ask which part was installed and what was covered before authorizing a repair. Store terms and return conditions also apply.

Visit our Brighton Beach shop

3070 Coney Island Ave, Brooklyn, NY 11235. Open daily 11am–8pm. Call ahead for current stock, repair parts or holiday hours.