1. Check your phone
Bring the phone and its model details. Carrier lock, network compatibility and physical SIM or eSIM support matter.
Bring your phone or ask about a device in store. We help with SIM and prepaid plan enquiries, compatibility and activation options at 3070 Coney Island Ave.
3070 Coney Island Ave · Open daily 11am–8pm
Bring the phone and its model details. Carrier lock, network compatibility and physical SIM or eSIM support matter.
Ask about current monthly cost, data allowance, coverage, renewal terms and international calling before choosing.
Ask what account details or identification the chosen carrier needs and how long activation or number transfer is expected to take.
Our existing store selection includes T-Mobile, Verizon, Simple Mobile, Ultra Mobile, Lyca Mobile and H2O Wireless options. Current availability, carrier terms and plan prices must be checked in store; the list does not imply an authorized dealer relationship.
Coverage, data speeds and network performance are set by the carrier. Check the service where you intend to use it.
On an iPhone, go to Settings → General → About and look for Carrier Lock. “No SIM restrictions” indicates that it is unlocked. Only the current carrier can arrange a carrier unlock. See Apple’s carrier unlock instructions.
For Samsung or other Android phones, contact the existing carrier to confirm unlock status and use the new carrier’s compatibility check. Samsung explains carrier changes.
Need a replacement device? Ask about unlocked phones in the shop.
Tell us if you want to keep your number. Ask the existing and new carriers for the account information, transfer PIN and eligibility rules; completion time varies.
eSIM, international calling and roaming are plan- and device-dependent. Confirm support, destinations and charges before activation.
Ask about current hotspot devices, compatible carriers and available data plans. Check the data limit and coverage before choosing a hotspot.
3070 Coney Island Ave, Brooklyn, NY 11235. Open daily 11am–8pm. Call ahead for current stock, repair parts or holiday hours.